How We Can Help

We can help with purchases, restore purchases, report issues, privacy requests, deletion requests, and technical problems.

For the fastest help, include your device type, app language, the screen where the issue happened, and which app marketplace handled the purchase.

Purchase or Restore Issue

Tell us which app marketplace handled the purchase, the approximate purchase time, and whether the review credit appeared. Purchases are processed by Apple App Store or Google Play, so refund requests may need to be handled through the store where the purchase was made.

Document Reading, Calculation, or Report Issue

Tell us whether the issue involved a value read from your document, a value you confirmed, a Cash, Finance, or Lease calculation, supporting evidence, the final decision, or report presentation. AI is not used to calculate deal figures. If you send a screenshot, remove or cover sensitive information that is not needed for support.

Privacy or Deletion Request

Use this topic to request access, correction, deletion, or information about how your data is used. Send the request to omericano.llc@gmail.com.

Bug or Device Issue

Tell us your device model, iOS/Android version, app version, language, and what screen had the problem. Screenshots are helpful when they do not contain sensitive information.

Please Do Not Send

Never send Social Security numbers, driver's license scans, bank account numbers, payment card numbers, full credit applications, health data, biometric data, or any information that is not needed to solve the support request.